White Papers
Thank you for your interest in the Dalcon White Paper downloads. Below you will find a list of those currently available:
- An Assessment of Falls in Patients' Rooms and Methods of Prevention
By David L. Condra, Chairman & CEO
Hospitals nationwide are making efforts to reduce the rates of patient falls. Patient falls are measured by the rate at which patients fall during their hospital stays per 1,000 patient days and are an effective indicator of the quality and delivery of inpatient services. Hospital-acquired injuries from falls in patients’ rooms are covered in the list of “Never Events” published by the Centers for Medicare & Medicaid Services (CMS). Never Events are hospital- acquired conditions (HACs) that the National Quality Forum (NQF) defines as, “errors in medical care that are clearly identifiable, preventable, and serious in their consequences for patients, and that indicate a real problem in the safety and credibility of a health care facility.” [ Download ]
- How a Small Hospital Can Save $777,000 with Unified Communications
By David L. Condra, Chairman & CEO
Business phone systems have changed dramatically in the last ten years. Business phone systems have changed dramatically in the last ten years. In the old days, a PBX was a specialty electronic device with one job – to manage your internal phone system and connect to the dial tone provided by the phone company. The computer data network in your hospital was completely separate from your PBX and phones. Each of the two networks required separate wiring, a separate support team (whether internal or external) and there was no ability to share data between the computer and the phone. That has all changed – creating great opportunities for savings and efficiency. With Unified Communications, you now can have one physical network supported internally by your administrative team with help from the same team that supports your data network today. You can deliver appropriate data from your computers to your phone system. [ Download ]
- Five Ways Unified Communications is Changing Business Today
By David L. Condra, Chairman & CEO
For most companies (particularly those with multiple locations or that have grown by acquisition), these communications methods have no consistency across the organization, and they are supported by different vendors, carriers, and by different internal, and external, service staff. Many business applications and processes, such as accounting or order processing, use software running on centralized servers to provide consistent procedures and processes to optimize the operations. However, communications in most companies is still disjointed and uncoordinated, even though most managers agree on the critical importance of effective communication among their teams and customers. Today, with the advent of unified communications software (UCS), running on a PC server, it is possible to coordinate and consolidate… [ Download ]
- How a Business Can Save $353,000 with IP Telephony
By David L. Condra, Chairman & CEO
In the old days, a PBX was a specialty electronic device with one job: to manage your internal phone system and connect to the dial tone provided by the phone company. The computers and data network in your office was completely separate from your PBX and phones. Each of the two networks required separate wiring and a separate support team (whether internal or external), and there was no ability to share data between the computer and the phone. That has all changed—creating great opportunities for savings and efficiency. [ Download ]
