NASHVILLE, Tenn. April 12, 2010 — Dalcon Communication Systems, Inc. announced today that its product, Dalcon Alert!, had been named a Technology Marketing Corporation’s (TMC®) INTERNET TELEPHONY magazine 2009 product of the year. This is the third year running that a Dalcon product has accomplished this achievement.
Dalcon Alert! is Dalcon’s Remote Patient Monitoring & Alert Management system for hospitals and long term care facilities. Dalcon Alert! accomplishes 3 important tasks:
1. The system integrates with facility legacy patient monitoring devices, and transmits device alerts remotely to wireless phones or pagers via text message.
2. The alerts are also sent to a server, where they can be tracked in real time via Dalcon’s Alert Management web browser software. Alerts are shown as active in the Alert Management software until they are cancelled by responding staff. The Alert Management software can be accessed via the browsers of any computer on the facility network.
3. The alert management server maintains a database of all historic alerts. This allows for tracking and reporting of all alerts, including alert time and staff response time.
Dalcon Alert! can also be used to effectively prevent never events due to patient falls and bed sores.
“We’re proud that Dalcon Alert! has been recognized as an industry leading patient communications solution,” said David Condra, Dalcon CEO. “Dalcon continues to be committed to providing superior communications solutions in both the business and healthcare arenas.”
“INTERNET TELEPHONY is proud to grant Dalcon a 2009 Product of the Year Award for Dalcon Alert!.” said Rich Tehrani, CEO, TMC. “We look forward to more innovative solutions from them in the future,” Tehrani said about Dalcon, whose various solutions have won INTERNET TELEPHONY product of the year three years in a row.
About Dalcon Communication Systems, Inc.
Founded in 1979, Dalcon Communication Systems, Inc. has developed software and IT solutions for businesses and hospitals nationwide. Dalcon, based in the healthcare capital of Nashville, Tennessee, bridges the latest in voice technology and data functionality into one flexible and integrated system. Its product offerings have won numerous industry awards.
About INTERNET TELEPHONY magazine
INTERNET TELEPHONY has been the IP Communications Authority since 1998™. INTERNET TELEPHONY offers rich content from solutions-focused editorial content to reviews on products and services from TMC Labs. The magazine reaches more than 225,000 readers, including pass-along readers.
Dalcon Alert! brings hospitals Remote Patient Monitoring and Alert Management by integrating with existing patient monitoring devices. The solution sends device alert messages to wireless phones, or pagers, carried by the nursing staff. Alerts are also sent to a central server so they can be actively managed by staff on a PC display at the nursing station. A reporting system is also built into the system on the server side.
“Dalcon has found from past experience that the HMS exposition is a great way to connect with healthcare industry leaders that are relevant to us,” David Condra, Dalcon CEO, said.
The HMS meeting and expo is held annually by Healthcare Management Systems, Inc. Representatives from the roughly 600 hospitals who use HMS’s solutions attend the event each year.
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Dalcon’s team will be exhibiting and demoing Dalcon Alert! in booth 243 at this year’s AONE Annual Meeting and Exposition, April 9-13 2010, in Indianapolis Indiana.
Dalcon Alert! is Dalcon’s award winning patient care communications solution. Dalcon Alert! integrates with patient monitoring devices such as bed exit pads, IV pumps, and more, as well as the nurse call system. Dalcon Alert! pushes the alerts created by these devices to multiple endpoints including wireless phones carried by staff and the nursing station console.
Dalcon’s success at the 2009 AONE expo prompted the company’s return visit. “We look forward to this year’s expo,” said John Menees, Director of Business Development at Dalcon, “To reconnect with relationships that we built last year, as well as create new relationships for the future.”
Attendees who visit the Dalcon booth (Booth 243) can register with Dalcon to win 2 free round trip tickets to any Southwest Airlines destination.
For more information about Dalcon at AONE 2010, or Dalcon Alert!, call 877-WE-UNIFY (938-6439) or click here to send us a message.
]]>Locked-in or Free-to-choose? How “open” is the IP telephony solution you are considering? Are you being proposed industry-standard components which protect your investment by allowing you to mix and match components and software from other vendors in the future? If your phone system needs change in the future is your only choice to bring in a forklift and remove everything and replace it all? Below are ten questions you can ask to help understand just how “open” a given telephone systems vendor’s solution is.
- Can your solution run on my existing data network?
- How are you proposing to route my calls to the outside world? Can I choose my carrier?
- Who does what on my network, your engineers or my network support specialist?
- Does your call manager software run on a proprietary (your) server, or a standard PC server, i.e. Dell or HP?
- Do I have to buy phones with your brand on them, or can I buy industry-standard IP phones?
- If I find I need functionality in the future your software does not offer, can I keep the phones and server and install someone else’s software on the server that will work with the phones you are proposing?
- Are you on-line and monitoring my system 24×7? How do you respond to an alert?
- What is my total up-front and recurring cost to add another phone?
- Is your software sold a-la-carte or are all functions/options included in one fee?
- Do you accept responsibility for coordinating technical support with my carrier or am I in the middle if my phones don’t work?
David Condra founded Dalcon in 1979 and is CEO today. An electrical engineer, he has specialized in the delivery of IT solutions to business since 1975.
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NASHVILLE, TN - Dalcon Communication Systems, Inc., announced today that Unified Communications magazine has named the Dalcon Communications Manager-Health Care Edition as a recipient of its 2008 Product of the Year Award.
“‘Dalcon has proven they are committed to quality and excellence while addressing real needs in the marketplace. Unified Communications is pleased to grant a 2008 Product of the Year Award to their DCM-Healthcare Edition,’ said Rich Tehrani, TMC President and Editor-in-Chief of Unified Communications magazine. ‘We’re proud to honor their hard work and accomplishments and look forward to more innovative solutions from Dalcon in the future.’” Product of the Year winners will be published in the March/April, 2009 issue of Unified Communications magazine, www.uc-mag.com.
“We’re pleased to be honored by this leading publication in the communications industry. We have recognized the need for fully-integrated communications within hospitals and our DCM-Healthcare Edition represents the state-of-the-art in this regard,” said David Condra, Dalcon’s CEO.
Following on the success of its award-winning product, DCM 2.0, Dalcon has now specially tailored the product for the needs of hospitals, and has integrated it with other communication products commonly found in healthcare. Now hospitals can take full advantage of VoIP through the use of a fully-integrated, open-standards-based, communications system.
Utilizing software running on standard PC servers, and standard IP and analog phones, the powerful DCM 2.0 system not only supports functions such as Direct Inward Dial Numbers, Interactive Voice Response, and find-me/follow me to cell phones, it also supports powerful, integrated functions including:
- Electronic Faxing-eliminate the phone lines, paper, and toner of fax machines while automatically producing electronic documents for electronic medical records systems.
- Nurse WiFi-these critically important staff members and others can now be reached as easily as if they were sitting at their personal extension phone.
- Patient Nurse Call Integration-Existing nurse call systems can now be integrated with hospital fixed and wireless phone systems to better respond to patient calls.
- Staff Physician communications-Doctors can now communicate.simply by being a part of the hospital system so that, whether they are in their offices or doing rounds, they can reach key nurses and staff, and be reached immediately if needed.
The DCM Healthcare edition was first installed in Trinity Hospital in Erin, Tennessee. “This is a whole new mindset, like changing from an old IBM mainframe to laptops,” says Trinity Hospital’s CEO, Yvette Gillespie. “You don’t realize what you haven’t had until you finally get it! Now that we’re using Dalcon, I wish we could have done this years ago.”
About Unified Communications magazine
Launched in July 2007, Unified Communications magazine is devoted to educating enterprise decision makers on why and how they need to deploy unified communications (UC) solutions. Every issue of Unified Communications magazine features a comprehensive news section; case studies of successful deployments and lessons learned; interviews with leading hardware and software companies; and an “industry” section, featuring analysis of important mergers and acquisition, partnerships and a Wall Street perspective on the unified communications market. Unified Communications has a readership of 100,000. For more information, please visit www.uc-mag.com.
About Dalcon Communication Systems, Inc.
Founded in 1979, Dalcon Communication Systems, Inc. has developed software and IT solutions for businesses nationwide. Dalcon, based in Nashville, Tennessee, bridges the latest in voice technology and data functionality into one flexible and integrated system. Dalcon’s premiere offering is a digital communications manager specially designed for small to medium-sized businesses to benefit from the advantages offered by open source and industry-standard VoIP products. Its DCM 2.0 has won numerous industry awards, including the prestigious Internet Telephony Product of the year award for 2007 and 2008. Dalcon simplifies business communications needs. For more information, please visit www.dalcon.com or call (615) 843-9000.
Media Inquiries
John Menees
615.577.9017
jmenees@dalcon.com
Dalcon was present at this year’s American Association of Critical-Care Nurses NTI expo. The 2009 expo was held in New Orleans May 16-21. With around 6000 nurses and more than 400 exhibitors attending, the 2009 NTI expo was a great opportunity for both critical care nurses-and healthcare centered companies.
The Dalcon healthcare team networked with nurses and created relationships with many hospitals from all over the country. According to John Menees, Director of Business Development, “It was exciting to see the high level of interest that critical care units of all sizes found in Dalcon’s integrated solutions. We are especially excited to be returning [to NTI] in 2010.”
]]>In the old days, a PBX was a specialty electronic device with one job – to manage your internal phone system and connect to the dial tone provided by the phone company. The computer data network in your hospital was completely separate from your PBX and phones. Each of the two networks required separate wiring, a separate support team (whether internal or external) and there was no ability to share data between the computer and the phone. That has all changed – creating great opportunities for savings and efficiency.
With Unified Communications, you now can have one physical network supported internally by your administrative team with help from the same team that supports your data network today. You can deliver appropriate data from your computers to your phone system. Download (password required)
For most companies (particularly those with multiple locations or that have grown by acquisition), these communications methods have no consistency across the organization, and they are supported by different vendors, carriers, and by different internal, and external, service staff.
Many business applications and processes, such as accounting or order processing, use software running on centralized servers to provide consistent procedures and processes to optimize the operations. However, communications in most companies is still disjointed and uncoordinated, even though most managers agree on the critical importance of effective communication among their teams and customers.
Today, with the advent of unified communications software (UCS), running on a PC server, it is possible to coordinate and consolidate……Download (password required)
In the old days, a PBX was a specialty electronic device with one job – to manage your internal phone system and connect to the dial tone provided by the phone company. The computers and data network in your office was completely separate from your PBX and phones. Each of the two networks required separate wiring, a separate support team (whether internal or external) and there was no ability to share data between the computer and the phone. That has all changed – creating great opportunities for savings and efficiency.
Now, you can have one physical network supported internally…Download (password required)
“With hundreds of applications, the judging process was difficult but Dalcon has demonstrated a commitment to quality and the continued development of the IP communications industry and deserves this honor. I look forward to seeing more innovative solutions from them as they continue to contribute to the future of VoIP and IP communications,” stated TMC Editorial Director, Greg Galitzine.
“We’re pleased to be honored by this leading publication in the internet telephony industry. This is another milestone of our continued journey developing VoIP solutions that are accessible and easy to use,” said David Condra, Dalcon’s CEO.
Dalcon has integrated its award winning IP Communications software with other products commonly found in healthcare. Now hospitals can take full advantage of VoIP through the use of a fully-integrated, open-standards-based, communications system.
Utilizing software running on standard PC servers, and standard IP and analog phones, DCM – Healthcare Edition not only supports functions such as Direct Inward Dial Numbers, Interactive Voice Response, and find-me/follow me to cell phones, it also supports powerful, integrated functions including:
- Electronic Faxing – eliminate the phone lines, paper, and toner of fax machines while automatically producing electronic documents for electronic medical records systems.
- Nurse WiFi – these critically important staff members and others can now be reached as easily as if they were sitting at their personal extension phone.
- Patient Nurse Call Integration – Existing nurse call systems can now be integrated with hospital fixed and wireless phone systems to better respond to patient calls.
- Staff Physician communications – Doctors can now communicate.simply by being a part of the hospital system so that, whether they are in their offices or doing rounds, they can reach key nurses and staff, and be reached immediately if needed.
The DCM Healthcare edition was first installed in Trinity Hospital in Erin, Tennessee. “This is a whole new mindset, like changing from an old IBM mainframe to laptops,” says Trinity Hospital’s CEO, Yvette Gillespie. “You don’t realize what you haven’t had until you finally get it! Now that we’re using Dalcon, I wish we could have done this years ago.”
INTERNET TELEPHONY Magazine has been the VoIP Authority since 1998 and offers rich content from solutions-focused editorial content to reviews on products and services from TMC Labs of 225,000 readers.
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About Dalcon Communication Systems, Inc.
Founded in 1979, Dalcon Communication Systems, Inc. has developed software and IT solutions for businesses nationwide. Dalcon, based in the healthcare capital of Nashville, Tennessee, bridges the latest in voice technology and data functionality into one flexible and integrated system. Its DCM 2.0 has won numerous industry awards.
Media Inquiries
David Condra
615.577.9009
dcondra@dalcon.com
www.dalcon.com