Orchid International
Orchid International is a world-class supplier of metal stampings, automated assemblies, lamination stampings and die castings. They serve manufacturers in automotive, appliance, lighting, electric motor, transformer, lawn & garden and many other consumer product industries.
Orchid operates facilities reaching from northern Mexico to Ontario. So with a reach like that, you can bet their communications solution needs to be rock solid and scalable. Their options? A. Keep their current system, B. Update their legacy system, C. Instead of just buying a phone system, select a unified communications partner. Their choice? C. Dalcon.
“Consultation, installation, training and support – Dalcon has proven to be an outstanding choice. We’ve never looked back,” says Tim Bryan, CIO. “We’re completely integrating our facilities. Even our non-technical people use Dalcon’s simple approach to increase efficiencies in ways I’d never have imagined.”
CFO Chris Strong is an advocate: “We love it. You couldn’t ask for a better interface than the DCM. And we’ve saved significantly on cellular and long-distance bills.” Chris is among those “non-technical people” who are leading the charge to even discard their desktop handsets for SoftPhones on their PCs. “We use our SoftPhones anywhere and save.”
Dalcon installs our award-winning DCM 2.0 on leading Intel-based servers. We provide handsets and speakerphones by the nation’s leaders in VoIP hardware. But the Dalcon Solution isn’t hardware. It’s software-based, built on open-standards. You’ll never be held hostage by proprietary hardware components that don’t work together.
And the DCM 2.0 isn’t simply user-friendly. A robust Linux platform, DCM 2.0 ensures stability and scalability – with complete integration of tele-workers and multiple sites.
Here’s what Tim Bryan says they’ve enjoyed most about Dalcon:
- “The personal customer service we receive is outstanding.”
- “We love the freedom of Dalcon’s open architecture approach.”
- “Our new MLPS lines have significantly improved our communications.”
- “Your remote access web interface administration is outstanding.”
- “Dalcon’s portability is important, in the event we’d ever have to move.”
- “Phone moves are now simply handled by the users.”
- “All of my travelers love the Follow Me and their laptop softphones.”
- “We really like getting our voicemails in our Outlook Inboxes.”
- “We set up our DIDs as personal fax numbers—we love getting faxes as PDFs in our Inboxes, and we fax directly out from our PCs.”
- “Our IP phones and laptop SoftPhones are very intuitive.”
- “Personal conference numbers by department is exceptional.”
- “Building call management trees is so easy and intuitive.”
Call Dalcon today: (888) 588-6911
You just might become the next amazing Dalcon success story.
Internet Telephony Magazine Recognizes Dalcon’s Healthcare Communications Software
NASHVILLE, TN – Dalcon Communication Systems, Inc. announced today that Technology Marketing Corporation’s INTERNET TELEPHONY magazine has named the Dalcon Communications Manager – Health Care Edition as a recipient of its 2008 Product of the Year Award.
“With hundreds of applications, the judging process was difficult but Dalcon has demonstrated a commitment to quality and the continued development of the IP communications industry and deserves this honor. I look forward to seeing more innovative solutions from them as they continue to contribute to the future of VoIP and IP communications,” stated TMC Editorial Director, Greg Galitzine.
“We’re pleased to be honored by this leading publication in the internet telephony industry. This is another milestone of our continued journey developing VoIP solutions that are accessible and easy to use,” said David Condra, Dalcon’s CEO.
Dalcon has integrated its award winning IP Communications software with other products commonly found in healthcare. Now hospitals can take full advantage of VoIP through the use of a fully-integrated, open-standards-based, communications system.
Utilizing software running on standard PC servers, and standard IP and analog phones, DCM – Healthcare Edition not only supports functions such as Direct Inward Dial Numbers, Interactive Voice Response, and find-me/follow me to cell phones, it also supports powerful, integrated functions including:
- Electronic Faxing – eliminate the phone lines, paper, and toner of fax machines while automatically producing electronic documents for electronic medical records systems.
- Nurse WiFi – these critically important staff members and others can now be reached as easily as if they were sitting at their personal extension phone.
- Patient Nurse Call Integration – Existing nurse call systems can now be integrated with hospital fixed and wireless phone systems to better respond to patient calls.
- Staff Physician communications – Doctors can now communicate.simply by being a part of the hospital system so that, whether they are in their offices or doing rounds, they can reach key nurses and staff, and be reached immediately if needed.
The DCM Healthcare edition was first installed in Trinity Hospital in Erin, Tennessee. “This is a whole new mindset, like changing from an old IBM mainframe to laptops,” says Trinity Hospital’s CEO, Yvette Gillespie. “You don’t realize what you haven’t had until you finally get it! Now that we’re using Dalcon, I wish we could have done this years ago.”
INTERNET TELEPHONY Magazine has been the VoIP Authority since 1998 and offers rich content from solutions-focused editorial content to reviews on products and services from TMC Labs of 225,000 readers.
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About Dalcon Communication Systems, Inc.
Founded in 1979, Dalcon Communication Systems, Inc. has developed software and IT solutions for businesses nationwide. Dalcon, based in the healthcare capital of Nashville, Tennessee, bridges the latest in voice technology and data functionality into one flexible and integrated system. Its DCM 2.0 has won numerous industry awards.
Media Inquiries
David Condra
615.577.9009
dcondra@dalcon.com
www.dalcon.com
Dalcon Releases its DCM-Healthcare Edition
Award-winning communications solution now tailored for hospitals
NASHVILLE, TN – Dalcon announces the immediate availability of The Dalcon Communications Manager – Healthcare Edition
Following on the success of its award-winning product, DCM 2.0, Dalcon has now specially tailored the product for the needs of hospitals, and has integrated it with other communication products commonly found in healthcare. Now hospitals can take full advantage of VoIP through the use of a fully-integrated, open-standards-based, communications system.
Utilizing software running on standard PC servers, and standard IP and analog phones, the powerful DCM 2.0 system not only supports functions such as Direct Inward Dial Numbers, Interactive Voice Response, and find-me/follow me to cell phones, it also supports powerful, integrated functions including:
- Electronic Faxing – eliminate the phone lines, paper, and toner of fax machines while automatically producing electronic documents for electronic medical records systems.
- Nurse WiFi – these critically important staff members and others can now be reached as easily as if they were sitting at their personal extension phone.
- Patient Nurse Call Integration – Existing nurse call systems can now be integrated with hospital fixed and wireless phone systems to better respond to patient calls.
- Staff Physician communications – Doctors can now communicate.simply by being a part of the hospital system so that, whether they are in their offices or doing rounds, they can reach key nurses and staff, and be reached immediately if needed.
The DCM Healthcare edition was first installed in Trinity Hospital in Erin, Tennessee. “This is a whole new mindset, like changing from an old IBM mainframe to laptops,” says Trinity Hospital’s CEO, Yvette Gillespie. “You don’t realize what you haven’t had until you finally get it! Now that we’re using Dalcon, I wish we could have done this years ago.”
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About Dalcon Communication Systems, Inc.
Founded in 1979, Dalcon Communication Systems, Inc. has developed software and IT solutions for businesses nationwide. Dalcon, based in Nashville, Tennessee, bridges the latest in voice technology and data functionality into one flexible and integrated system. Dalcon’s premiere offering is a digital communications manager specially designed for small to medium-sized businesses to benefit from the advantages offered by open source and industry-standard VoIP products. Its DCM 2.0 has won numerous industry awards, including the prestigious Internet Telephony Product of the year award for 2007. Dalcon simplifies business communications needs. For more information, please visit www.dalcon.com or call (615) 843-9000.
Media Inquiries
John Menees
615.577.9017
jmenees@dalcon.com
Dalcon Engages Louisville Market
John Menees, Director of Business Development for Dalcon Communication Systems, Inc., formally announced Dalcon’s entry into the metropolitan Louisville market. He has appointed Daniel Butler to manage accounts in Louisville that prompted this move.
“Danny is an experienced consultant who was raised in Louisville,” says Menees. “This is a sensible move in light of our recent activities in Louisville.”
“We continue to see our direct sales footprint to increase,” says David Condra, CEO, “even as we have initiated a registration program for our value-added resellers to ensure our direct sales do not impede their efforts.”
Expansion of Dalcon’s Nashville Headquarters Begins
The renovation and expansion of Dalcon’s headquarters in Nashville is under way. David Condra, CEO of Dalcon Communication Systems, Inc., is excited. “Our headcount is growing as our business is thriving. We were lucky enough to acquire more space at our current location at 3401 West End Avenue,” says Condra.
The expansion includes a total redesigning of the reception area, complete with a system demonstrating how Dalcon’s DCM 2.0 can replace the need for receptionists in many businesses. The DCM system is so intuitive and easy to use, guests can contact the right Dalcon employee to announce their arrival—right on the spot without training.
Condra believes, “we’re just proving how Dalcon helps SMBs ‘communicate. Simply.’”
Yahoo! Finance: Dalcon Wins VON Innovator Award
NASHVILLE, Tenn.–(BUSINESS WIRE)–For the second time in 2008, Dalcon Communication Systems, Inc., announced Dalcon has achieved national recognition: The VON Magazine Innovator Award.
The 2008 VON Magazine Innovator Award is the foremost listing of innovative VoIP communications companies,” says David L. Condra, Dalcon’s CEO. “Dalcon has been named to the list due to our DCM 2.0 solution for small- and medium-sized businesses.”
Building on the legacy of the Pulver 100, the VON Innovator Awards recognizes companies representing the future of VoIP communications. Recipients are selected from a committee made up of VON editors, columnists and contributors. “The VON Innovator Awards recognize the Internet Communications industry’s best and brightest companies. The selection committee unanimously felt Dalcon stood apart from the large field of nominees,” says Bill Sell, Publisher, VON Media Group.
“We’re doubly-delighted since this represents our second award this year,” says Condra. “Along with the Internet Telephony’s Product of the Year, 2008 continues to validate our national standing in business communications.”
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Reuters: Dalcon Receives Product of the Year Award
Internet Telephony Magazine Recognizes Dalcon’s Outstanding DCM 2.0
NASHVILLE, Tenn.–(Business Wire)–Dalcon Communication Systems, Inc., announced today Technology Marketing Corporation’s INTERNET TELEPHONY magazine named the Dalcon Communications Manager 2.0 as a recipient of its 2007 Product of the Year Award.
“Dalcon has proven they are committed to quality and excellence while addressing real needs in the marketplace. INTERNET TELEPHONY is pleased to grant a 2007 Product of the Year Award to their DCM 2.0,” says Rich Tehrani, TMC President and Editor-in-Chief of INTERNET TELEPHONY magazine. “We’re proud to honor their hard work and accomplishments and look forward to more innovative solutions from Dalcon in the future.”
“We’re pleased to be honored by this leading publication in the Internet telephony industry. This is another milestone of our continued journey developing VoIP solutions that are accessible and easy to use,” says Tim Tyler, Dalcon’s President.
Dalcon’s Communications Manager 2.0 software is distinguished from other IP PBX offerings in the industry by virtue of its ability to support and manage a wide variety of industry-standards-based, third-party hardware and software, including servers, phones, faxing software, gateways, softphones and other applications with a simple browser interface.
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